Shipping policy
Every order ships free. We currently ship to U.S. addresses only.
Production & delivery times
Most orders are designed and produced within 1–3 business days, and shipping typically takes another 3–10 business days. You can expect your order to arrive within 5–12 business days from the date of purchase. We ship via UPS or USPS, and a tracking link is emailed to you as soon as your order is on its way.
Correct address required
Please double-check your shipping address at checkout. We're unable to refund or reship orders sent to an incorrect address provided at checkout.
Lost packages
If a package is confirmed lost by the carrier, we'll send a replacement via expedited shipping at no cost to you.
Need it faster?
For a rush request, contact us before placing your order and we'll let you know what's possible.
Contact
Email: info@picturetoportraits.com
Phone: 323.999.1007