🎁 FREE high-res digital download with every canvas print
Picture To Portraits

Frequently asked questions

How does the free preview work?+

Upload any photo and pick a style — we generate a preview at no cost, with no account and no card. You only pay if you decide to order a download or a canvas print.

What makes a good source photo?+

A sharp, well-lit photo where faces are clearly visible and not too small in the frame. Avoid heavy filters, sunglasses, and motion blur. Phone photos work great.

Why does my result look a little off?+

AI generation depends heavily on the source photo. If something looks odd, try a photo with better lighting, a closer crop of the subject, or a different style — regenerating is free within your daily limit.

How long does generation take?+

Usually 30 to 60 seconds. If it takes longer, your connection may have dropped — just try again.

Can I try more than one style?+

Yes — switch styles and regenerate as many times as you like, up to 20 free previews per day.

What can I do with my preview?+

Download the free preview as-is, buy the high-resolution print-ready file, or order it as a gallery canvas shipped to your door.

How long do production and shipping take?+

Canvas prints are typically produced within 2–4 business days, then shipped. Most orders arrive within 7–12 business days total, depending on your location.

How do I track my order?+

Your confirmation page updates automatically as your order moves through production and shipping, and includes a tracking link once it ships.

What if my order arrives damaged or gets lost?+

Contact us with your order number and a photo of any damage — we'll send a free replacement or refund you in full. Lost shipments are replaced at no charge.